Privacy Policy Last updated: 1/8/2023
Welcome to TechnoKids Inc.! We are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our website, digital platforms, and services. Please review this statement regularly to stay informed about our practices and the choices available to you.
Collection of Your Information
Information You Provide Us
We collect information you provide directly to us. This includes personal details such as name, address, email address, phone number, and payment data. This also includes account information like username, password, and preferences.
We collect this information when you:
- Sign up for email newsletters.
- Register for events or subscribe to our courses.
- Make purchases on TechnoKids.com.
- Submit course or product reviews.
- Request information or assistance.
- Participate in surveys, contests, or promotions.
- Communicate with us via third-party platforms.
Information We Collect Automatically When You Interact With Us
TechnoKids also collects information automatically about your use of our website, digital platforms, and services. We may use automated technologies like cookies, Google Analytics, and third-party sources to track your usage.
- Activity Information: We collect information such as frequency of visits, routes by which you access services, and use of hyperlinks.
- Course-related Information: We track course progress, completion status, and other relevant data.
- Technical Information: We collect device information such as your IP address, browser type, hardware model, operating system version, and other technical data.
Use of Personal Information
Your personal information is used for various purposes, including:
- Providing and maintaining our services.
- Processing and fulfilling course subscriptions and product orders.
- Communicating with you about your account and our services.
- Improving our website, courses, services, and user experience.
- Marketing and promotional activities with your consent.
- Enforcing TechnoKids Inc. Terms of Use.
- Complying with financial, legal, or regulatory requirements.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Security Measures
Ensuring the confidentiality and security of your personal information is of utmost importance to us. TechnoKids Inc. implements reasonable and appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:
- Restricting the collection, use, and disclosure of personal information to what is reasonably necessary for our business operations.
- Limiting access to areas and documents to authorized personnel on a need-to-know basis.
- Safeguarding the confidentiality of personal information when collaborating with other organizations and mandating that they adhere to the same high standards in handling personal information as we do.
Transfer of Personal Information
Your information may be stored and processed in Canada or other countries where TechnoKids Inc. operates. By using our services, you consent to such transfers. We take steps to ensure your personal information receives an adequate level of protection.
Sharing of Information
TechnoKids Inc. does not sell your personal information to any organization for any purpose. We do share personal information with third parties in the following circumstances or as otherwise described in this Privacy Policy. Third parties are required to maintain the confidentiality of your information.
- TechnoKids Inc. may disclose your personal information to our current and future subsidiaries or affiliates.
- We share information with vendors, service providers and consultants that need access to personal information to provide services on our behalf, including, but not limited to payment processing, course delivery, support services, website services, shipping services, and promotions.
- If you submit a course or product review or post content in another public area, this information may be visible to other visitors.
- We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
- We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of TechnoKids Inc. users, the public, or others.
- We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- We share personal information with your consent or at your direction.
Control of Personal Information
We respect your control over your personal information. You have the right to access, correct, and delete your information. You can exercise these rights by contacting us at information@technokids.com. We may take steps to verify your identity before honoring these requests. If you decide that you do not want to receive marketing offers for products and services, you may always withdraw or refuse your consent by clicking on the unsubscribe link in our email communications.
Cookies and Tracking Technologies
TechnoKids Inc. uses cookies to improve your experience on our website. These small text files help us recommend courses, place items in your cart, and recognize you upon return. Most web browsers accept cookies, but you can disable them to restrict access to certain sections of our site or services. Refer to our Cookie Settings policy.
Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Check this page periodically for updates. We will notify you of significant changes through a prominent notice on the website.
Contact Information
TechnoKids Inc. values your comments. For inquiries regarding this privacy statement, please contact our privacy officer:
TechnoKids Privacy Officer
55 King Street East, PO Box 451
Thornbury, ON N0H 2P0
Canada